Last updated: May 9, 2026
These Terms of Use ("Terms") are a legal agreement between you ("User", "you") and E-Dispatcher ("we", "us", "our"), governing your access to and use of the E-Dispatcher website at e-dispatcher.com and the related dispatch platform and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Cookies Policy. If you do not agree, please refrain from using the Service.
- Acceptance of Terms
By using the Service, you affirm that you are at least 18 years of age and fully competent to enter into these Terms. If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
- Registration and User Account
You may be required to register and create a user account to access certain features. You are responsible for providing accurate information, maintaining the confidentiality of your credentials, and for all activities that occur under your account. Notify us promptly at support@e-dispatcher.com of any unauthorized use.
- Subscription and Payments
Some features of the Service are offered on a paid subscription basis. Fees, billing cycles, and plan details are described on our Pricing page. Subscriptions renew automatically unless cancelled prior to the renewal date. Taxes may apply based on your jurisdiction.
- Prohibited Use
You agree not to:
- Use the Service for any illegal, unauthorized, or unethical purposes.
- Upload or transmit content that is unlawful, harmful, or infringes on any intellectual property or privacy rights.
- Use automated methods, such as bots or scrapers, to access or extract data from the Service.
- Attempt to gain unauthorized access to the Service, other users' accounts, or our systems.
- Interfere with, disrupt, or impose an unreasonable load on the Service or its infrastructure.
- Resell, sublicense, or redistribute the Service without our prior written consent.
- Intellectual Property
All content, software, trademarks, and materials made available through the Service are the property of E-Dispatcher or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any part of the Service without explicit written permission, except as expressly permitted by these Terms.
- User Content
You retain ownership of any data or content you submit to the Service ("User Content"). You grant E-Dispatcher a worldwide, non-exclusive, royalty-free license to host, store, and process User Content solely as necessary to provide and improve the Service. You are responsible for ensuring you have the rights to share any User Content.
- Third-Party Services
The Service may integrate with or display data from third-party load boards, mapping providers, payment processors, and other services. We do not control and are not responsible for the content, accuracy, or availability of these third-party services. Your use of them may be subject to their own terms.
- Termination
We reserve the right to suspend or terminate your access to the Service at our discretion, with or without notice, including for breach of these Terms. You may cancel your account at any time by contacting support. Sections that by their nature should survive termination (e.g., intellectual property, disclaimers, limitation of liability) will survive.
- Privacy and Cookies
Your use of the Service is subject to our Privacy Policy and Cookies Policy, which describe how we collect, use, and protect your information.
- Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that load board data will be accurate or complete.
- Limitation of Liability
To the maximum extent permitted by law, E-Dispatcher will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or business opportunities, arising from your use of the Service. Our aggregate liability for any claim will not exceed the amount you paid us in the twelve (12) months preceding the claim.
- Indemnification
You agree to indemnify and hold E-Dispatcher harmless from any claims, damages, or expenses arising from your use of the Service, your User Content, or your breach of these Terms.
- Changes to Terms
We may update these Terms from time to time to reflect changes to our Service, legal requirements, or business practices. Updates take effect upon posting on this page, and the "Last updated" date will be revised. Continued use of the Service after changes constitutes acceptance.
- Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Cook County, Illinois.
- Contact Information
If you have questions about these Terms, please contact us at support@e-dispatcher.com or at 1881 Commers Drive, Unit 106, Elk Grove Village, IL 60007, USA.
By using the Service, you acknowledge that you have read, understood, and agree to these Terms of Use.
